Control Room Operator in Arkadelphia, AR at Veolia North America

Date Posted: 5/8/2023

Job Snapshot

Job Description

Company Description

About Veolia North America

A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website

Job Description


Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.   

Maintain incineration unit within permitted operating envelopes while overseeing the complete thermal destruction of waste feed streams along with the scrubbing of acid gasses and removal of particulate matter generated during the incineration process. Safely and efficiently monitor and maintain all equipment within the incinerator unit and direct unit employees towards a common objective.


  • Maximize unit throughput within established operating envelopes(OE) and permit established parameters
  • Direct all unit operators as needed to maintain optimal unit performance and maximum throughput
  • Coordinate with management and unit operators to set feed priorities and determine the priority of feed streams
  • Monitor all indicators, trends, and alarms on the Distributed Control System(DCS) throughout shift and make adjustments accordingly
  • Monitor all screens and surveillance systems from main control room to ensure proper functionality of equipment and site security
  • Maintain detailed electronic log, documented rounds, electronic spreadsheets, and produce daily reports each shift
  • Maintain the Air Pollution Control(APC) train within designated OE to ensure proper scrubbing of acid gasses and particulate matter generated during the incineration process
  • Perform required weekly safety shutoff tests and verifications as well as annual burner management testing
  • Report any exceedances or permit violations to supervision, management, and EH&S immediately and document the occurrence on the designated forms and logs 
  • Respond to upset and abnormal conditions in a safe and timely manner while following all established protocols and Standard Division Practices(SDP) 
  • Troubleshoot, maintain, repair, test, and monitor all equipment within the incinerator unit
  • Make routine rounds throughout shift in all areas of the incinerator 
  • Troubleshoot feed stream issues. Unplug, clear, and flush all feed stream sources such as:
    • Lines, chutes, tubes, pipes, nozzles, gates and conveyors
  • Report malfunctions and inoperable equipment to the maintenance department for repairs using the site Work Request System
  • Perform basic maintenance to unit equipment such as valve changing, gasket & gauge replacements, and blind flange removal and installation
  • Safely shut down and start up the incinerator unit during scheduled outages as well as upset conditions 
  • Perform Lock Out Tag Out(LOTO) on all systems and streams within the incineration unit
  • Work with contractors and maintenance department on preventative maintenance and repairs
  • Issue permits and serve as Permit Supervisor/Authorizer for ALL areas of the Veolia Port Arthur site, not just within the incinerator unit. These permits may include:
    • Safe Work, HotWork, Line Break, and Confined Space Entry Permits
  • Maintain all “Hot Sumps” within the unit
  • Perform daily ash clearing of the kiln disengaging chamber by performing Powershots
  • Perform deslagging of the kiln as needed with controlled meltout per SDP
  • Perform routine deslagging of the Secondary Combustion Chamber(SCC) with controlled meltout per SDP and a follow up “Shootout” of the SCC bottom to remove slag inventory buildup
  • Oversee unit operators during outages while cleaning out all vessels and equipment and monitor the repair efforts of contractors and maintenance
  • Train or assist in the training, development, and sign-off of incinerator and unit operators
  • Perform Supervisory duties in the absence of assigned shift supervisor. These duties may include:
    • Completing incident reports and completing post incident screenings
    • Completing and distributing of the Weekly Shift Schedule
    • Coordinating with multiple departments on feed priorities and needs
    • Attending daily and weekly meetings
    • Reviewing, validating, approving, and assigning work requests and work orders
    • Perform daily RCRA inspection audits and weekly powershot inspections
  • Report any spills or emergency situations to supervision and site Emergency Coordinators immediately and assist with remediation efforts and situational response
  • Order daily consumable products from vendors for items such as Lime and Caustic
  • Provide operational expertise on unit and assist with audits and providing information for external entities
  • Provide technical guidance and work with site Engineers to design, test, and implement unit upgrades and improvements
  • Maintain and enforce compliance on a high level of housekeeping and environmental standards throughout the entire incineration unit
  • Inspect safety equipment and ensure impairments are reported and turned in on all systems not active or operational at the time. 
  • Operate a variety of rolling stock such as:
    • Forklifts, Manlifts, Scissor Lifts, Roll-Off Truck, Front-end Loader, Backhoe, 80BBL tanker, 130BBL tanker, and yard Mule


Education / Experience / Background    

  • High School education or equivalent with the ability to read, write and comprehend English (operational, process, safety and quality instructions). Must have the ability to perform basic math equations.  Associate’s degree in a science or technical area strongly preferred.
  • Over five years experience in a related position and environment with knowledge of the methods, techniques, and practices of water/wastewater treatment.   Regulatory Knowledge (RCRA, CERCLA), and knowledge of Title V – NESHAPS.

Knowledge / Skills / Abilities  

  • Must possess basic operational knowledge of Google & Microsoft based applications
    • Google Sheets, Docs, Gmail, Access, Word & Excel
  • Must be able to learn and operate site computer programs without assistance
  • Demonstrates ability to mentor, coach and train others
  • Must consistently demonstrate the ability to operate all machines and equipment meeting or exceeding processing and quality targets under general supervision.
  • Must demonstrate ability to efficiently operate all equipment in the facility which may include pumps, agitators, generators, compressors, valves, gates, mixers, conveyors, blowers, dryers, chemical feeds, testing equipment, and material handling equipment.
  • Must have the ability to diagnose process problems regardless of complexity, troubleshoot process control instrumentation equipment and related systems and take corrective action within policy and procedure limitations.  
  • Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
  • Must be able to serve rotational 24 hour emergency on-call if required by site

Required Certification / Licenses / Training 

  • Must be able to obtain respirator certifications and maintain fit test compliance
  • Must be able to pass a BATF background screening for Powershot usage
  • Must maintain current status on all annual site and corporate training requirements
  • Must be able to get signed off on the usage of site rolling stock such as: Forklifts, Roll-off Trucks, Backhoe, Front-end Loader, Manlift, 80BBL tanker, 130BBL tanker, etc..

Additional Information

The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status


Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.