Customer Service Representative (Industrial Waste) in Sauget, IL at Veolia North America

Date Posted: 3/22/2023

Job Snapshot

Job Description

Company Description

  Veolia Group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tons of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021.   

Job Description

This position works within a team of environmental professionals and provides customer/technical support to help our clients with waste material disposal. A preferred candidate will have working knowledge of RCRA and DOT regulations, and understand the importance of customer relationships. A strong science background and critical thinking skills will help you provide chemical segregation, waste profiling, transportation logistics and cost effective waste disposal options to our valued clients.

Job Tasks
● Serve as a customer contact and technical resource to a diverse group of waste generators within a defined geographic region.
● Work with clients to properly characterize their waste materials to determine the required management.
● Assist to complete client facing project estimates/quotes, contracting documents, and regulatory paperwork in support of our proposed services.
● Prepare required shipping documents and regulatory labels/markings in compliance with federal and state rules and regulations.
● Collaboratively manage the execution and logistics of our services in a manner that delivers a high level of customer service and satisfaction.


● College/University degree preferred in Environmental, Chemistry, or another science related field
● Great communication skills and customer service
● Ability to prioritize, organize and multi-task
● Professional attitude oriented towards customer satisfaction
● Dynamic, interpersonal skills;
● Ability to persuade and communicate ideas.
Additional Assets for Consideration:
● 1 - 3 years of work experience in a related field such as environmental services
● 40-hour HAZWOPER Training certification
● Previous experience with Waste Characterizations
● Knowledge of RCRA, DOT and TSCA Regulations
● Strong background in chemistry and environmental regulations as a key skill;

Additional Information

VNA is committed to the principles of equal employment opportunity. VNA’s practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s sex, race, color, religion, ancestry or national origin, age, disability, marital status, sexual orientation, pregnancy, veteran status, citizenship status or other protected group status as defined by applicable law.  VNA gives fair consideration to all qualified individuals and affords all employees and applicants opportunities for advancement according to their individual abilities without regard to membership in any applicable protected category. No opportunity for hire, advancement or any other condition of employment will be diminished through unlawful discriminatory practices.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.