Customer Service Representative in Marlborough, MA at Veolia North America

Date Posted: 11/29/2019

Job Snapshot

Job Description

Customer Service Rep
Charlestown, MA
$17 - $24/hr
Medical, Dental, Vision, Prescription, 401k Match, Tuition Reimbursement
Job Summary: 
Responsible for handling the administration, maintenance, and communication of simple to moderate customer accounts. Some responsibilities include pricing, waste characterizations, contract specifications, manifests and schedules, & resolving invoice discrepancies, etc. to ensure accuracy of customer and/or Onyx personnel inquiries. Assists sales or related personnel in securing new business and maintaining existing customer base. 

Education/Experience: 
● High School diploma or General Educational Development (GED) required 
● Associate’s degree or related discipline preferred 
● Prior work experience of 1 to 2 years in the hazardous waste or related Industry preferred 

Knowledge, Skills and Ability: 
● Ability to create & prepare reports as necessary 
● Strong team player 
● Excellent interpersonal and communication skills 
● Time management: the ability to organize and manage multiple deadlines 
● Strong customer orientation 
● Computer proficient 

Benefits: 
At Veolia, you’ll find excellent rewards and benefits, along with the chance to make a difference in our world.  We offer an exciting, dynamic workplace, with a comprehensive benefit package that includes:

•         Competitive Pay
•         Medical/prescription/Dental/Vision Insurance
•         Flexible spending accounts (FSAs) and the health savings account (HSA)
•         Supplemental life and accidental death & dismemberment (AD&D) insurance
•         Supplemental long-term disability insurance
•         Voluntary group legal
•         Voluntary identity theft protection
•         Long-term and Short-term Disability Insurance
•         Adoption Reimbursement
•         College-Savings Plan
•         Student Loan Refinancing
•         Employee Assistance Program (EAP)
•         Tuition Reimbursement
•         Employer Matched 401(K) Plan
•         Employee discount programs including: Pet, Home, and Auto insurance
•         Work Life Balance/Paid time off
•         On the job training
•         Career Advancement
•         Uniform & Safety Equipment Provided
•         Employee referral program
•         Incentive Bonus Programs
•         Domestic and International transfer opportunities 

We are an equal opportunity employer M/F/D/V



Job Requirements

● High School diploma or General Educational Development (GED) required 
● Associate’s degree or related discipline preferred 
● Prior work experience of 1 to 2 years in the hazardous waste or related Industry preferred