Customer Service- West Bridgewater,MA in West Bridgewater, MA at Veolia North America

Date Posted: 11/12/2019

Job Snapshot

Job Description

Job Summary:
Responsible for handling the administration, maintenance, and communication of simple to moderate customer accounts to include pricing, regulatory information, waste characterizations, contract specifications, manifests and schedules, and resolving invoice discrepancies. Provides exceptional internal and external customer service. Assists sales or related personnel in securing new business and maintaining and monitoring existing customer base.

Job Requirements

Education/Experience:
•High School diploma or General Educational Development (GED) required
•Associate’s degree in a related discipline preferred
•Prior customer service experience preferred

Certification/Licenses:
•None

Knowledge, Skills and Ability:
•Basic understanding and knowledge base of products and services
•Proficient with organization’s computer programs
•Ability to create & prepare reports as necessary
•Strong team player
•Excellent interpersonal and communication skills
•Time management: the ability to organize and manage multiple deadlines
•Strong customer orientation
•Great attention to detail