Director, HR Systems & Processes in Milwaukee, WI at Veolia North America

Date Posted: 3/16/2023

Job Snapshot

Job Description

Company Description

Veolia Group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tonnes of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021.

Job Description


Reporting directly to the VP People Services , this position is responsible for the strategic direction, design, governance and management of all human resources systems, technology and data that includes core HR, payroll, time and attendance, benefits, compensation, onboarding as well as system interfaces, processes and workflow. Develop tools, policies, processes, and communications for “back office” operations by building systems and integrations that maximise efficiency, production and costs.   Partner with Group HRIS to align business and HR strategies to determine appropriate vendor hardware and software with respect to Veolia group HRIS, DB&T and VNA IT guidelines.  Optimize HR/Payroll systems to meet workforce requirements to drive accuracy and insights.   Partner with the Legal team and IT to ensure the integrity of internal database files, data privacy, tables and reports.   Partner with external vendors and internal customers,  including Information Technology and Finance & Accounting, to provide integrated web-based HR programs.  Develop and implement communications around change management for HR systems and tools.


  • Lead projects to build out and manage end-to-end HR/Payroll solutions while simplifying the overall system design for end users including implementation, developing requirements, establishing data governance, obtaining key partner buy-in, building/testing, and preparing and delivering change management.
  • Work with key stakeholders across the organization, including HR COE leaders,  to focus on developing and maintaining substantial analytics to help drive business decisions. Create resources, dashboards, and training for HR/Payroll and Recruiting teams.
  • Work with vendors and internal partners to create short and long-term goals and objectives for system builds, system integrations, operations, processes, data flows, and security.
  • Develop and oversee ongoing planning and program/project management services for core HRIS initiatives. Drive the development of HRIS initiatives to provide management and HR with tools that increase efficiencies and enhance management information reporting. Assess HR functions for efficiencies, expense control, process improvement and outsourcing opportunities.
  • Identify and continually monitor opportunities for automation and reduction of manual processes and partner with teams across the organization on implementation of solutions.
  • Develop risk mitigation and contingency planning strategies. Develop and monitor operational service delivery standards to ensure timely execution and process consistency. Analyze and document key processes to ensure stable business operations, minimize risk and ensure business continuity.
  • Create a culture of transformation and continuous improvement by recommending process improvements based on data and trend analysis, as well as employee and stakeholder feedback
  • Define clear objectives for team members,  provide informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Exhibit strong management skills to ensure and promote development of the team through coaching, training and leadership.
  •  Participate in cross-functional projects as needed
  • Be the key contact for the Group HRIS Team on HR IT related topics (interfaces/automation/integration with Group platforms).


Education / Experience / Background

  • Experience transforming HR overall systems and tools roadmap, and able to demonstrate strong project leadership skills
  • Experience performing strategic analysis and make specific recommendations
  • Experience in research, leading, managing multiple projects at one time and managing competing priorities. 
  • 10+ years experience working with HR systems (Payroll, HRIS, Dashboards, Time Tracking, Benefits, etc.) and managing people.
  • Experience with ADP, SuccessFactors, Salesforce Case Management, Business Intelligence and visualization tools
  • Experience transforming HR overall systems and tools roadmap, and able to demonstrate strong project leadership skills

Knowledge / Skills / Abilities

  • Ability to delegate and implement performance management by effectively coaching and professional development skills to assigned staff
  • Demonstrated exceptional customer service skills and the ability to maneuver in difficult situations
  • Demonstrated ability to be accountable for the accuracy and timeliness of data and project completions
  • Ability to prioritize work and delegate work to others
  • Demonstrates strong analytical expertise, skills and ability with an operational leadership background necessary to drive HR/Payroll technology change initiatives.
  • Strong understanding of HR best practices and processes and up to date understanding of the North American HR regulatory and compliance landscape
  • Knowledge of federal, state and local regulations, as well as legislation and trends that impact HR and Payroll.
  • Familiarity with multi-platform HRIS architecture management.
  • Demonstrates strong leadership skills balanced with a willingness to collaborate and play a 'hands-on' role with key projects, ability to take initiative and anticipate customer needs and issues.
  • Ability to align interests of different groups and reach consensus
  • Ability to communicate verbally and in writing
  • Demonstrated agility to work in an environment that is both cross functional and hierarchical.

Additional Information

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance.   In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.