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Field Service Technician

Veolia North America Cary, NC (Onsite) Full-Time
Company Description

Veolia Water Technologies, Inc. is an industry leader in providing water and wastewater solutions to industrial and municipal customers. Our parent company, Veolia Environment (VE), is a global leader in optimized resource management.  With over 187,000 employees worldwide, the company designs and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries.  Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and to replenish them.

Job Description

This is a traveling Field Service Technician role. This role will cover most of the United States, and will travel weekly!

All accommodations, travel, food and other expenses are covered by the company, and we offer an outstanding salary, full benefits, and annual vacation and holidays off. 

This position involves the installation, commissioning, maintenance, and repair of a variety of industrial and commercial water treatment equipment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Troubleshoot equipment (RO systems, Softeners, media filters) and system controls.
  • Inspect and perform maintenance on equipment (pumps, mixers, valves, instrumentation).
  • Perform system checks and determine if there are any issues with the data recorded.
  • Perform CIP of water treatment equipment (RO, NF and UF).
  • Perform basic lab testing using HACH test kits and equipment.
  • Work with additional technicians on jobs in the field.
  • Interact with customers and provide parts quotes.
  • Work with Field Engineers at customer sites.
  • Maintain and secure work tools.
  • Provide on-the-job training to customer personnel responsible for operating equipment
  • Develop and maintain relationships with existing and new clients. 
  • Comply with all safety and housekeeping regulations while at headquarters or on client sites.
  • Complete Field Service Reports using Mobility Tool (Tablet PC) to send out to customers/prospects.
  • 20%-50% of the work week will likely involve overnight travel.
  • Some weekend work will be necessary.
  • Complete and submit all required reports on time and in compliance with Veolia’s expectations.
  • Utilize the mobility tool consistently and within compliance to Veolia’s expectations.

SUPERVISORY RESPONSIBILITIES

  • None

DECISION MAKING

  • Assignments are received in the form of results expected, due dates and general procedures to follow.
  • Duties are varied in nature, requiring independent action and judgment involving commonly encountered problems.  Unusual cases or questionable matters are referred to the supervisor. 

Decisions and actions are limited to how the job is conducted

INNOVATION/PLANNING/BUDGET

Problems encountered by this job are usually well outlined by a standard set of instructions describing the procedures for handling specific problems.  Requires the ability to develop creative and/or innovative ideas related to improvements to processes related to a specific job or department.

COMMUNICATION SKILLS/TEAMWORK/PARTICIPATION

  • Participates in group meetings or discussions.

Communicates directly with Project Managers as well as clients in person and via email.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical working conditions for this position include manufacturing environments. The job holder could be exposed to burns, chemicals, dangerous machinery, dirt and dust, electrical hazardous, grease and oil, loud noises, vibrations, steam and high levels of moisture, and other hazardous conditions. This position requires the job holder to lift and/or carry up to 75 pounds, climb ladders and enter and work in confined spaces.

Qualifications

Qualifications

  • High School diploma or equivalent with additional specialized technical training. Including industrial water systems. 
  • Must be proficient with MS Office or Google Office Suites
  • Familiarity with Google Office Suites is preferred 
  • Possess basic water processing equipment knowledge
  • Basic water chemistry knowledge 
  • Familiarity with PLC controlled systems 
  • Calibration/maintenance experience with on-line instrumentation (Sodium Analyzers, TOC Analyzers, pH, Conductivity).  
  • Candidates must have experience in pipe fitting, electrical troubleshooting, mechanical systems and water system processing equipment. 
  • Candidates should have 2-5 years’ experience in industrial/commercial maintenance. 
  • 5-7 years of related work experience recommended.

Additional Information

Veolia Group aims to become the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and deploys game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary activities, Veolia helps to develop access to resources, preserve available resources and renew them. In 2021, Veolia supplied 79 million people with drinking water and 61 million people with wastewater services, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste.  Veolia Environnement (Paris Euronext: Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28.508 billion euros in 2021.

EOE/AA-M/F/D/V

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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Job Snapshot

Employee Type

Full-Time

Location

Cary, NC (Onsite)

Job Type

Field Operations & Technicians|Operations Management

Experience

2 to 5 years

Date Posted

03/25/2024

Job ID

REF29492J

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