Manager - Performance in New York, NY at Veolia North America

Date Posted: 6/23/2019

Job Snapshot

Job Description

Veolia is the world's leading environmental services company with ~165,000 employees globally and a 160-year history. We help our customers address their environmental and sustainability challenges in energy, water and waste. That means improving our clients’ energy efficiency, better managing their water and wastewater, and recovering resources from their wastes. We do this in a safe, cost-effective and innovative manner for cities, governments, campuses, businesses, and industries.
An exciting leadership opportunity is available immediately on our Technical and Performance (T&P) Team in North America. Our team is focused on driving efficiency and growth initiatives across all our corporate functions and services. We work hand-in-hand with our operations teams and functions to identify and implement opportunities for performance improvements. The key to our success is the combination of strong analytics, a comprehensive approach to performance transformation and regular application of change management principles. 

Job Summary:
As a member of our team, you will be working on a wide range of operational and technical issues across municipal and industrial water utility operations, hazardous waste management, district energy and building energy services, business support functions and more. Managers develop practical recommendations, identify potential implementation challenges, manage projects and track progress. They work side-by-side with our clients and take ownership of the overall project and its end-products. Managers are usually assigned to one single project at any point in time and also work in close collaboration with senior leadership to execute the Performance Team’s mandate. The Performance Team has offices in Boston, New York and Houston; however, our work covers North America with travel to our clients’ sites.

The following are specific responsibilities for the role:
● Lead the day-to-day execution of a client project while guiding and developing individual team members.
● Contribute to the analysis, design and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results.
● Conduct efficient and effective analyses to solve complex problems through the use of innovative frameworks.
● Identify major areas of opportunities using tools/techniques such as benchmarks, ride-alongs, interviews and site visits.
● Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations.
● Establish initiatives and structure work-plans to deliver business impact on high-priority issues in a timely manner.
● Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements.
● Manage client team members efficiently and build strong mutual respect even in challenging situations.

Job Requirements

● Undergraduate in engineering with consistent outstanding academic record.
● Advanced degree or MBA is preferred.
● 5+ years of professional experience in a top-tier management consulting firm or company focused on manufacturing/operations improvements.
● Able to apply problem-solving and experience-based judgment to complex challenges.
● Demonstrated superior analytical, quantitative and conceptual thinking skills.
● Experience in operational excellence methods and approaches (e.g. lean services, large-scale project/program management) with a proven track record of impact generation.
● Understanding of the principles of change management and performance metrics and dialogs.
● Able to communicate complex ideas clearly both in written and verbal formats.
● Initiative taker, eager to break new ground and create opportunities for others.
● Passionate about coaching and mentoring individuals and teams.
● Must possess strong time management skills and have a demonstrated ability to work in both team and independent settings.
● Strong PC skills are essential with high proficiency in MS Office Suite/Google Suite.
● Ability to travel in excess of 50% required.
Personal Characteristics:
● An analytical person who is open-minded and able to take a non-conventional approach to problem solving where precedent may not exist.
● Intellectual curiosity and drive to succeed.
● Ability to develop rapport and credibility with people at all organizational levels, build strong relationships and create true followership.
● Must be comfortable working in a fast paced and collaborative team-setting closely with others but also autonomously with relatively little direction.