Operations Director in Milwaukee, WI at Veolia North America

Date Posted: 11/20/2019

Job Snapshot

Job Description

Operations Director (Wastewater)
Milwaukee, WI

Supports and drives operational excellence in the company’s core business. Manage, oversee and coordinate all aspects of the operation of two large water reclamation facilities, including but not limited to safety of the employees; client relations; operations planning; regulatory and contract compliance; and production of saleable Milorganite. Overall responsibility for maintaining ongoing client communications to keep client informed and enhance client relations; contractual deliverables; establishing budgets within Long Term Plan and meeting financial expectations; supervision of Operations management team and unionized labor force.

PRIMARY RESPONSIBILITIES / JOB DUTIES
  • Provides leadership and direction for all aspects of integrated operating and production facilities including but not limited to the following: plant operations, planning, ensuring management tools are in place to meet regulatory and contract requirements.
  • Coaches, counsels and trains management staff; ensures that all operations staff are trained at a high level for both safety and operations.
  • Customer Service: overall responsibility to ensure that the operating group is meeting the expectations of the client, ensuring deliverables are timely and providing a high level of communication to ensure that the client knows that we are providing a high level of service.
  • Develops and implements strategies that improve execution of our work and provide additional value to the client. Ensures that management plans, Process Control Management Plan and SOP’s are up to date, accurate, are used and are providing value.
  • Oversees the preparation of regulatory and contractually required reports.
  • Uses corporate financial systems to review spending and budget variances, forecasts spending assists the Operations budget owners with managing to budget, and assists senior management and financial staff in budgeting and forecasting.
  • Drives collaboration with peers throughout the Central-West Region and VNA to help ensure that best practices are shared and implemented.
  • Manages individual performance, personal development and succession plan for the Operations management team.

Job Requirements

EDUCATIONAL BACKGROUND
  • Bachelor’s degree in Engineering or related field or equivalent experience.
  • Master’s degree is preferred
  • Highest level of Wisconsin DNR Wastewater Certification will be required within 1 year of hire.

JOB SKILLS / CHARACTERISTICS
  • Excellent demonstrated project management skills are required.
  • Customer focus: Ability to maintain awareness of and seek to meet the needs of the customer.
  • Excellent communication skills are required – both oral and written.
  • Leadership skills: Actively lead by example; guide develop and mentor others both within and outside of the Operations group. Strong team approach.
  • Initiative – Engages in proactive behavior, looking for potential problems and opportunities
  • Strong analytical skills for both the technical and financial side of the business
  • Excellent computer skills: to include use of SCADA, historian, as well as G Suite applications

EXPERIENCE / KNOWLEDGE
  • Minimum of eight years of supervision or management of operations.
  • Experience in either Municipal water or wastewater operations.
  • Management of large systems is greatly preferred.

WORK ENVIRONMENT
Work Environment: Spends 50% of time in operations environment and 50% of time in office environment. May need to work outside in inclement weather conditions and drive company or personal vehicle to perform duties. Occasional travel for training or meetings.
Possible Work Hazards: May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards. The position requires the use of Personal Protective Equipment (PPE) including but not limited to: Safety glasses, hard hat, steel toed shoes, etc.
Physical Demands: Amount of time spent – Standing 25%, Sitting 50%, Walking 25% 
While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use ladders or stairs. May occasionally be required to lift 50 to 60 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.