Project Manager III in Springfield, MA at Veolia North America

Date Posted: 11/17/2019

Job Snapshot

Job Description


The successful candidate will perform in the role as Project Manager in a large wastewater treatment facility in western Massachusetts. The candidate will be trained, experienced and proficient in the management and operation of wastewater treatments systems, having a Grade VII MA DEP Wastewater License or ability to obtain one through reciprocity. The candidate should have past experience working in large wastewater treatment plants greater than 10 MGD. In this role, serves as the contract administrator and plans, organizes and manages the operation, maintenance and testing of a large wastewater system including collection system pumping operations. Oversees staff of approximately 39 employees. Assures its compliance with established environmental, safety, operating, and emergency response procedures. Maintains ongoing client interface to keep client informed and enhance client relations.

Summary of job duties:

  • Manages the daily operation and maintenance of a water and wastewater system and ensures compliance with operational, QA/QC, safety, environmental, and performance metrics. Typically works through Operations, Maintenance and/or Lab Supervisors to ensure that plant resources are being utilized to achieve project objectives.  Teaches cost control and provides effective counsel / direction, especially where corrective actions are needed.
  • Manages the human resource functions of the facility or unit including hiring and firing, salary and job change actions, and coaching and counseling team.  Works with HSE and training team to ensure that all personnel receive safety and process training. Coaches and counsels managers, supervisors and leads to improve technical skills, supervisory, interpersonal and problem resolution skills.  Works to identify and provide opportunities for team to learn new skills and techniques.  Administers labor agreements to ensure compliance and effectively deal with representative labor union(s).
  • Reviews and evaluates water reports, records, logs, and graphs to confirm adequacy of present and projected water needs.  Ensures that uniform monitoring and recordkeeping are performed facility-wide.  Prepares reports concerned with chemical and bacteriological analyses of water for administrative purposes and regulatory agencies.
  • Administers client contracts to ensure compliance and customer satisfaction and prompt identification and client notification of scope changes.
  • Performs all baseline client relations duties, including preparation and presentation of progress and special reports.
  • Participates in client meetings, special award programs and handles resolution of client service problems in a professional manner.
  • Assists with the preparation and/or review of reports to regulatory agencies and assists with public relations duties as necessary.
  • Develops site objectives in conjunction with Area Manager and assists managers and supervisors in developing goals and activities in their respective areas in order to meet overall business objectives.  Establishes the standards, guidelines and objective measures to monitor progress.  Regularly identifies, evaluates and implements improvements to improve utility reliability, regulatory compliance and/or cost effectiveness.
  • Actively seeks new work scope with both existing client(s) and in surrounding area with new clients.
  • Evaluates employee performance, matches abilities and job requirements and capitalizes on talents to effectively meet business objectives.  Ensures that business initiatives and progress toward goals are effectively communicated to employees.
  • Proactively manages safety, plant appearance and environmental issues and ensures compliance with Federal and State standards including Hazardous Waste Disposal and Air Quality Standards.  Ensures that issues are identified and addressed and elevated if necessary in a timely manner.


Job Requirements


  • Bachelor Degree in Business, Engineering or Science or equivalent.
  • At least seven years progressive management experience within a water /wastewater treatment environment with thorough knowledge of the methods, techniques, principles, and practices of water/wastewater treatment, water distribution and wastewater collection.  Supervisory experience of 10 or more employees is highly desirable.  Internal management experience preferred.
  • Highest level of certification as a water/wastewater operator required by site.  If from another state, must achieve certification through reciprocity.
  • Demonstrated leadership ability and ability to effectively manage resources (personnel, equipment, materials, facilities, funds and reputation).
  • Thorough knowledge of Process / Operations Management, QA/QC procedures, Safety, Environmental and Facilities / Capital Equipment Management with expertise in more than one area of general knowledge requirements.
  • Ingenuity and initiative are required to coordinate problem resolution, resolve conflicting priorities and to meet assignment deadlines within a team environment. 
  • Demonstrated ability to diagnose complex process problems and manage remedial action.
  • Demonstrated knowledge of budget preparation and cost control and have the ability to forecast budget, staffing and equipment needs.
  • Demonstrated effective communication, presentation and interpersonal skills in order to interface with and motivate all levels of personnel.
  • Demonstrated ability to prepare accurate, effective, complete and easily understood written communications and reports.
  • Strong PC skills with proficiency in word processing, spreadsheet and database software and the ability to optimize the use of technology and systems to communicate, manage budget and to streamline processes and increase efficiency.  Familiarity with maintenance, operation, regulatory reporting and cost estimating software.
  • Proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).