Performance Manager - Onsite

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

Position Purpose: 

As part of the Municipal Water Performance Team’s mission of driving efficiency and growth initiatives across all our contract operations sites, mostly serving municipal clients and corporate functions, the Manager Performance will work under the general direction of a Senior Director on a wide range of operational, technical and strategic issues across municipal water utility operations. The Manager Performance develops practical recommendations, identifies potential implementation challenges, manages projects, and tracks progress. The Manager Performance has strong abilities to lead a PMO (Program Management Office) to oversee the implementation of several initiatives, in close partnership with our operational teams. He/She works side-by-side with our internal clients and takes ownership of the overall project and its end-products. Managers also work in close collaboration with senior leadership to execute the Performance Team’s mandate.

Primary Duties/Responsibilities:

• Lead the day-to-day execution of a client project while guiding and developing individual team members.
• Lead a PMO (Program Management Office) to oversee the implementation of several projects.
• Contribute to the analysis, design and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results.
• Conduct efficient and effective analyses to solve complex problems through the use of innovative frameworks.
• Identify major areas of opportunities using tools/techniques such as benchmarks, ride-along, interviews and site visits.
• Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations.
• Establish initiatives and structure work plans to deliver business impact on high-priority issues in a timely manner.
• Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements.
• Manage client team members efficiently and build strong mutual respect even in challenging situations.

Qualifications

Education/Experience/Background:

• Bachelor’s degree in Engineering, Business or Environmental Sciences related field.
• Advanced degree or MBA preferred.
• 5+ years of professional experience in a top-tier management consulting firm, utilities or company focused on manufacturing/operations improvements.

Knowledge/Skills/Abilities:

• Able to apply problem-solving and experience-based judgment to complex challenges.
• Demonstrated superior analytical, quantitative and conceptual thinking skills.
• Experience in operational excellence methods and approaches (e.g. lean services, large-scale project/program management) with a proven track record of impact generation.
• Understanding of the principles of change management and performance metrics and dialogs.
• Able to communicate complex ideas clearly both in written and verbal formats.
• Initiative taker, eager to break new ground and create opportunities for others.
• Passionate about coaching and mentoring individuals and teams.
• Must possess strong time management skills and have a demonstrated ability to work in both team and independent settings.
• An analytical person who is open-minded and able to take a non-conventional approach to problem-solving where precedent may not exist.
• Intellectual curiosity and drive to succeed.
• Experience in mid/large scale transformations is a plus.
• Ability to develop rapport and credibility with people at all organizational levels, and build strong relationships.
• Must be comfortable working in a fast-paced and collaborative team setting closely with others but also autonomously with relatively little direction.
• Strong PC skills are essential with high proficiency in MS Office Suite/Google Suite.

Required Certification/Licenses/Training:

• Project Management Professional (PMP) certification is a plus.
• A Lean Six Sigma Professional Certification is a plus.

Physical Requirements:

• Regular office work environment.
• Ability to travel up to 30% is required.
• Location: New Jersey (Paramus)

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.