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Administrative Assistant -Albertville, MN in Albertville, MN at Veolia North America

Date Posted: 1/12/2019

Job Snapshot

Job Description

Veolia is the largest sustainable environmental solutions organization globally. With over 163,000 employees worldwide, we specialize in water, waste and energy management

Administrative Assistant
Albertville, MN
Medical, Vision, Dental, 401k

Job Duties:

First customer contact person
* First person to answer phones
* Process customer payments (credit card, checks, cash)
* Transfers and posts all online payments from previous day
* Opens and sorts all mail with accuracy (especially payments)
* Process Title Company requests
* Create Work Orders
* Create initial Water / Sewer Inspection forms
* Create initial Meter / ERT Installation forms
* Enter some Work Order notes into customer accounts
* Update all calendars as necessary
* Create Final forms for home closings / rentals
* Handles outgoing mail (refund checks to customers, collection letters, tax certification
letters, etc.
* Adds notes to all customer accounts (collection letters, tax certification letters, door tags,
* Help set up Board Room for monthly Board meetings
* Makes calls to customers who have failed payment arrangements (we call this Option Code
* Annual filing of previous years invoices, bank statements, etc.
* Order food and make arrangements for office gatherings (Christmas, Veterans Day, meetings,
* Laminating
* Creating signs
* Filing
* Scan Tie Sheets (monthly)
* Scan Finals (monthly)
* Update internal call list of old / new employees
* Keep track of irrigation violations
* Year End (filing, boxing things up, etc.)
* Research (especially payments that are made to wrong accounts or issues with PSN)
* Order supplies
* Assist in projects as needed (from all employees in our Project)
* Proficient with typing (60-70 wpm)
* 10 key proficient (Accuracy over speed)
* Definitive billing experience (Banyon software a +)
* Archive file digitization and organization

Job Requirements

High school diploma or GED with a clear understanding of general math and the ability to read, write and comprehend written and verbal English. Some knowledge of general office practices and procedures.

One to three years internal or directly related experience with knowledge of departmental function, terminology and interrelationships.

Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications. Good telephone etiquette.

PC skills with good working knowledge of MS Word, MS PowerPoint, MS Excel /

Access, and other departmental software programs. Ability to maintain spreadsheets and modify formats in order to complete assignments.

Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills.

Must be able to work effectively with interruptions and meet or exceed production and quality goals. Ability to handle confidential or sensitive information or issues.

Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.