Customer Service Representative (Industrial Waste) in Sauget, IL at Veolia North America

Date Posted: 5/6/2023

Job Snapshot

Job Description

Company Description

About Veolia
Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy and treated 48 million metric tons of waste. Veolia Environnement (Paris Euronext: VIE) generated consolidated revenue of €28.508 billion in 2021.

Job Description


Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.   

Position Purpose:  

This position works within a team of environmental professionals and provides customer/technical support to help our clients with waste material disposal. A preferred candidate will have working knowledge of RCRA and DOT regulations, and understand the importance of customer relationships. A strong science background and critical thinking skills will help you provide chemical segregation, waste profiling, transportation logistics and cost effective waste disposal options to our valued clients.

Primary Duties/responsibilities:

  •  Serve as a customer contact and technical resource to a diverse group of waste generators within a defined geographic region.
  • Work with clients to properly characterize their waste materials to determine the required management.
  • Assist to complete client facing project estimates/quotes, contracting documents, and regulatory paperwork in support of our proposed services.
  • Prepare required shipping documents and regulatory labels/markings in compliance with federal and state rules and regulations.
  • Collaboratively manage the execution and logistics of our services in a manner that delivers a high level of customer service and satisfaction. 


Education / Experience / Background: 

  • College/University degree preferred in Environmental, Chemistry, or another science related field
  • 1 - 3 years of work experience in a related field such as environmental services
  • Previous experience with Waste Characterizations

Knowledge / Skills / Abilities: 

  • Knowledge of RCRA, DOT and TSCA Regulations
  • Strong background in chemistry and environmental regulations as a key skill
  • Great communication skills and customer service
  • Ability to prioritize, organize and multi-task
  • Professional attitude oriented towards customer satisfaction
  • Interpersonal skills
  • Ability to persuade and communicate ideas

Required Certification / Licenses / Training: 

  • 40-hour HAZWOPER Training certification

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.